Red Oak User Conference
REGISTRATION IS OPEN
If you are a Red Oak client, you will receive an email informing you that registration is open and instructions on registering. If you are not a current client or are interested in speaking or sponsorship opportunities, please reach out to discover@redoakcompliance.com for more information.
WHY ATTEND:
The annual User Conference brings together Red Oak users from around the globe. It focuses on educating them on product enhancements, new features, and best practices across firms. It provides the opportunity for Red Oak customers to network with the Founders of our firm, hear directly from our developers on the product roadmap, and provide input on future enhancements and features. Attendees will also learn more about today’s most timely compliance and regulatory topics. Please note this event will be in person only.
WHO SHOULD ATTEND:
KEYNOTE SPEAKERS
General Robert B. Neller, USMC, Retired
37th Commandant of the United States Marine Corps and decorated veteran, General Robert B. Neller is a proven transformational leader and change agent. General Neller successfully led the United States Marine Corps through one of its most dynamic periods in its storied history including integrating women into previously restricted ground combat units, addressing and developing policy for transgender service members, infantry squad changes, implementing social media guidelines and more, all while engaged in multiple threats of combat, the whole time elevating the uncompromising high standards that the Marine Corps is known for across the globe. “A warrior, leader, and statesman,” General Neller has over 44 years of experience leading and managing global organizations worldwide, bringing a forward-thinking approach and unique voice to his brand of leadership. His uncompromising dedication to building and leading teams of virtue and character, his straight-forward, no-nonsense style partnered with his extensive experience in combat and in Washington D.C. will motivate, teach, inspire, and empower audiences. General Neller is unwavering in his commitment to the ethos “Effort Matters, Character Counts.”
General Robert B. Neller, USMC, Retired
37th Commandant of the United States Marine Corps and decorated veteran, General Robert B. Neller is a proven transformational leader and change agent. General Neller successfully led the United States Marine Corps through one of its most dynamic periods in its storied history including integrating women into previously restricted ground combat units, addressing and developing policy for transgender service members, infantry squad changes, implementing social media guidelines and more, all while engaged in multiple threats of combat, the whole time elevating the uncompromising high standards that the Marine Corps is known for across the globe. “A warrior, leader, and statesman,” General Neller has over 44 years of experience leading and managing global organizations worldwide, bringing a forward-thinking approach and unique voice to his brand of leadership. His uncompromising dedication to building and leading teams of virtue and character, his straight-forward, no-nonsense style partnered with his extensive experience in combat and in Washington D.C. will motivate, teach, inspire, and empower audiences. General Neller is unwavering in his commitment to the ethos “Effort Matter, Character Counts.”
Neller was commissioned in the United States Marine Corps in 1975 and has served as an infantry officer at all levels. He commanded the Marine Security Force Company Panama during Operations JUST CAUSE and PROMOTE LIBERTY, 3d Light Armored Infantry Battalion during Operation RESTORE HOPE in Somalia, 6th Marine Regiment, 3d Marine Division, Marine Forces Central Command and Marine Forces Command His Joint assignments include service in the Policy Division of Supreme Headquarters Allied Powers Europe (SHAPE) in Casteau, Belgium, and as the Director of Operations (J3) of the Joint Staff in Washington, D.C. In 2006 he was Deputy Commanding General, I Marine Expeditionary Force (Forward) where the Iraq Awakening took root in the Anbar Province during Operation IRAQI FREEDOM 05-07.
A graduate of the University of Virginia with a B.A in History and Speech Communication, General Neller also holds a M.A. in Human Resource Management from Pepperdine University. During his 44 year career in the Marine Corps, he became a graduate of the Advanced Armor Officer Course, the Marine Corps Command and Staff College, the NATO Defense College and the Armed Forces Staff College. General Neller served as the President of Marine Corps University and is currently a Senior Distinguished Fellow at The University of Texas Clements Center, sits on the advisory board for the University of Virginia’s National Security Policy Center, is a senior mentor with the National Defense University and serves as Chairman of the Board for the Marine Corps Scholarship Foundation.
James E. Bunn, President, Global Capital Markets
James E. Bunn is the president of the Global Capital Markets business for Raymond James. Prior to his current role, Mr. Bunn served as President of Global Equities & Investment Banking and head of Investment Banking. From 2009 to 2013, Mr. Bunn was a Managing Director and Co-Head of Technology Services group for Raymond James. He has more than 17 years of investment banking experience working with software, transaction processing and technology-enabled outsourcing companies. Prior to joining Raymond James, Mr. Bunn was head of the financial technology investment banking practice for Lane, Berry & Co., a leading middle market advisory firm that was acquired by Raymond James in 2009.
James E. Bunn, President, Global Equities and Investment Banking
James E. Bunn is the president of the Global Capital Markets business for Raymond James. Prior to his current role, Mr. Bunn served as President of Global Equities & Investment Banking and head of Investment Banking. From 2009 to 2013, Mr. Bunn was a Managing Director and Co-Head of Technology Services group for Raymond James. He has more than 17 years of investment banking experience working with software, transaction processing and technology-enabled outsourcing companies. Prior to joining Raymond James, Mr. Bunn was head of the financial technology investment banking practice for Lane, Berry & Co., a leading middle market advisory firm that was acquired by Raymond James in 2009. Prior to Lane Berry, Mr. Bunn was with Citigroup Global Markets in the electronic financial services group focusing exclusively on the financial technology, payment and transaction processing industries. Mr. Bunn has completed more than 75 transactions over the course of his career. He received both his undergraduate degree and his MBA from the University of Michigan.
SPEAKERS
HOTEL
The Thompson Hotel
We are excited to announce we will return to The Thompson Hotel for our 2025 User Conference. Experience the bold vibes at the luxurious boutique hotel, The Thompson, located in the heart of downtown Austin.
Whether you come to lay back, lean in, or get immersed in the flavors and culture of the world’s live music capital, you know something memorable is about to happen at Thompson Austin. A place for locals and visitors to let loose poolside or at our restaurants and bars, where the luxe, contemporary vibe is signature Thompson — bold but not showy, complex yet confidently relaxed. This untamed urban playground celebrates serious revelry from the moment you encounter the lobby’s airy atmosphere of light and shadow, offset by the bold geode-inspired architecture.
We have negotiated a discounted group rate of $319 plus tax per night for all conference attendees. Depending upon availability, this rate will be honored for three days prior to and post-conference. Please wait to book your room until registration officially opens. You will want to use our dedicated link to reserve your accommodations.
COST TO ATTEND
Registration Fee
This fee covers your registration, event materials, and event meals. Lodging and airfare are not included.
- Early Bird Rate: $500 per person
- Following Early Bird Closing, the rate will be $750 per person
Hotel
- We have negotiated a discounted group rate of $319 plus tax per night.
Secure Funding
Need to justify the expense? We’ve made it easy. Download our Red Oak User Conference Approval Letter from the website, tailor it to your needs, and send it off to your team. It’s designed to clearly outline the benefits of attending the conference and help you secure approval.
TRANSPORTATION
Air
Book your flights to Austin-Bergstrom International Airport (AUS), serviced by most major US airlines.
Transportation Options from the Airport
- Taxi Service: Approximately $35
- Limo/Town Car: Starting at $75
- Uber/Lyft estimates: $20-30
COVID PROTOCOLS
This will be an in-person event only.
We look forward to seeing everyone at the 2025 Red Oak User Conference. We want to assure you that we are committed to the health and safety of our attendees, their families, and their communities. Red Oak will adhere to all federal, state, and local country guidelines for Travis County, Texas. Currently, masks, proof of vaccination, and/or negative tests are not required. We will continue to monitor and update our requirements if needed.
No matter how well we prepare and how careful we are, an inherent risk of exposure to COVID-19 exists in any public place where people are present. By attending this event, you and any guests voluntarily assume all risks related to exposure to COVID-19 and agree not to hold Red Oak Compliance Solutions, LLC and any of their affiliates, directors, officers, employees, agents, contractors, or volunteers liable for any illness or injury. Red Oak Compliance Solutions, LLC will adhere to current recommendations from the U.S. CDC and the state of Texas for this event.
This event is open to current Red Oak clients only. If you have questions or need assistance registering, please contact the Red Oak team.
REGISTER TODAY
AGENDA:
Start/End Times
- Sunday, April 27, 2025 – 6:00 p.m. – Join us for our Welcome Reception
- Wednesday, April 30, 2025 – The last session will wrap at noon.
- Sunday, April 27, 2025 – 6:00 p.m. – Join us for our Welcome Reception
Day | Start | End | Conference Session Title A | Session Room | Objective Statement |
Sunday | 12:00p | 6:00p | Arrivals | All | |
Sunday | 6:00p | 8:30p | Welcome Reception | All | |
Monday | 7:30a | 8:45a | Breakfast | All | |
Monday | 8:45a | 9:45a | Welcome + Conference Kick Off | General Session | |
Monday | 9:45a | 10:45a | Leading with Impact: Insights from General Robert Neller on Modern Leadership | General Session | |
Monday | 10:45a | 11:00a | Break | All | |
Monday | 11:00a | 12:00p | Hidden Gems: Exploring Essential Features | Breakout - Main | By the end of this session, attendees will have a comprehensive understanding of the platform's core and lesser-known features, enabling them to leverage these tools for maximum efficiency and productivity in their workflows. |
Monday | 11:00a | 12:00p | Enhancements Unveiled: Navigating the Latest Updates in Registration Management | Breakout - 1 | By the end of this session, attendees will be well-versed in the latest updates to the Registration and Licensing Management module, gaining insights into new functionalities and improvements designed to streamline processes and enhance user experience. |
Monday | 11:00a | 12:00p | Optimizing Supervision: Benefits Social Media Compliance Solutions | Breakout - 2 | By the end of this session, attendees will understand the diverse use cases of our social media compliance system, learning how to effectively apply it to maintain regulatory standards, mitigate risks, and inform their organization's social media strategy. |
Monday | 12:00p | 1:00p | Lunch | All | |
Monday | 1:00p | 2:00p | Beyond Archiving: The Strategic Benefits of Comprehensive Website Monitoring Solutions | Breakout - Main | By the end of this session, attendees will gain a thorough understanding of the various use cases for our website monitoring compliance system, learning how to effectively implement it to ensure regulatory compliance, mitigate risks, and ensure compliant recordkeeping of their organization's monitoring web presence. |
Monday | 1:00p | 2:00p | Best Practices: Optimizing Expiration Dates | Breakout - 1 | By the end of this session, attendees will have a comprehensive understanding of the system's configurable options that enable automatic assignment of expiration dates to submissions. |
Monday | 1:00p | 2:00p | Disclosure Management: Unmasking Tools to Deliver Higher Quality Submissions | Breakout - 2 | By the end of this session, attendees will have a better understanding of Disclosure Manager and Disclosure Intelligence modules, which streamline the management and evaluation of regulatory disclosures in advertising materials. |
Monday | 2:00p | 2:15p | Break | All | |
Monday | 2:15p | 4:15p | Roundtable Workshop: Tackling Real-World Workplace Challenges Collaboratively | General Session | Attendees will round-out day one with this lively icebreaker session designed to brew connections and spark collaborative conversations. Through engaging roundtable discussions, participants will tackle common industry challenges, share insights, and brainstorm innovative solutions. |
Monday | 4:15p | 4:30p | Closing Remarks | General Session | |
Monday | 6:30p | 8:30p | Off-site Dinner | All | |
Tuesday | 7:30a | 8:45a | Breakfast | All | |
Tuesday | 8:45a | 9:00a | Opening Remarks | General Session | |
Tuesday | 9:00a | 10:00a | Navigating the Future: Jim Bunn's Insights on the Evolving Financial Services Landscape | General Session | |
Tuesday | 10:00a | 10:15a | Break | All | |
Tuesday | 10:15a | 12:00p | AI or Not AI? That Is the Workplace Question: A Panel Discussion on Digital Decision-Making | General Session | By the end of this session, attendees should expect a lively and informative discussion about AI, where they'll gain valuable perspectives on how their peers are evaluating and building plans to incorporate AI in a regulated landscape. |
Tuesday | 12:00p | 1:00p | Lunch | All | |
Tuesday | 1:00p | 2:00p | Rule Makers: Hands-On Guide to Crafting System Rules (Red Oak LAB) | Breakout - Main | Attendees will participate hands-on exercises which will creatively evaluate scenarios and determine when rules can be used to optimize their experience, and explore how to practically design them. |
Tuesday | 1:00p | 2:00p | Rule Makers: Hands-On Guide to Crafting System Rules (Internet Supervision LAB) | Breakout - 1 | Attendees will participate hands-on exercises which will creatively evaluate scenarios and determine when rules can be used to optimize their experience, and explore how to practically design them. |
Tuesday | 2:00p | 3:00p | Red Oak in Action: Client Success Panel on Web and Social Media Supervision | Breakout - Main | By the end of this session, attendees will gain valuable insights into the challenges and success stories in internet monitoring, website supervision, and social media compliance. Panelists will discuss how they've effectively adopted technology to address key firm issues in these areas, sharing lessons learned along the way. |
Tuesday | 2:00p | 3:00p | Going Rogue with Red Oak: Unconventional Use Cases | Breakout - 1 | By the end of this session, attendees will gain valuable perspectives on how their peers have creatively adapted the technology to solve for other operational compliance challenges and the benefits they've received by doing so. |
Tuesday | 3:00p | 3:15p | Break | All | |
Tuesday | 3:15p | 4:15p | Mapping the Future: Navigating Our Roadmap | General Session | |
Tuesday | 4:15p | 5:30p | Sticky Note Showdown: Leaders React to Your Bright Ideas | General Session | |
Tuesday | 5:30p | 5:45p | Closing Remarks | General Session | |
Tuesday | 6:30p | 8:30p | Evening Reception | All | |
Wednesday | 7:30a | 8:45a | Breakfast | All | |
Wednesday | 8:30a | 8:45a | Opening Remarks | All | |
Wednesday | 8:45a | 9:45a | Reporting Excellence: Client Success Stories and Key Achievements | Breakout - Main | |
Wednesday | 8:45a | 9:45a | Beyond Archiving: The Strategic Benefits of Comprehensive Website Monitoring Solutions (encore) | Breakout - 1 | By the end of this session, attendees will gain a thorough understanding of the various use cases for our website monitoring compliance system, learning how to effectively implement it to ensure regulatory compliance, mitigate risks, and ensure compliant recordkeeping of their organization's monitoring web presence. |
Wednesday | 8:45a | 9:45a | Eyes in the Sky: Leveraging Surveillance Tools to Uncover Hidden Online Presence | Breakout - 2 | By the conclusion of this session, attendees will have acquired a nuanced understanding of the operational mechanics behind Red Oak's Internet Supervision solution. They will gain insights into the methodologies employed for detecting and monitoring the web presence of individuals and organizations. Furthermore, attendees will grasp the underlying rationale and strategic imperatives for implementing such a program, comprehending the significance of proactively identifying and mitigating these types of digital risks. |
Wednesday | 9:45a | 11:15a | Adapting to Change: Insights from System Overhaul Experiences | Breakout - Main | |
Wednesday | 9:45a | 11:15a | Optimizing Supervision: Benefits Social Media Compliance Solutions (encore) | Breakout - 1 | By the end of this session, attendees will understand the diverse use cases of our social media compliance system, learning how to effectively apply it to maintain regulatory standards, mitigate risks, and inform their organization's social media strategy. |
Wednesday | 11:15a | 11:30a | Break | All | |
Wednesday | 11:30a | 12:15p | Better Together: Building a Community, Engagement, Tools | General Session | |
Wednesday | 12:15p | 12:30p | Closing Remarks | General Session | |
Wednesday | 12:30p | - | Conference Adjourns | All |
Company
Consulting Services
Copyright © 2010 - 2024 Red Oak Compliance Solutions. All Rights Reserved.