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Red Oak User Conference

2025 red oak user conference

REGISTRATION IS OPEN

If you are a Red Oak client, you will receive an email informing you that registration is open and instructions on registering. If you are not a current client or are interested in speaking or sponsorship opportunities, please reach out to discover@redoakcompliance.com for more information.

WHY ATTEND:

The annual User Conference brings together Red Oak users from around the globe. It focuses on educating them on product enhancements, new features, and best practices across firms. It provides the opportunity for Red Oak customers to network with the Founders of our firm, hear directly from our developers on the product roadmap, and provide input on future enhancements and features. Attendees will also learn more about today’s most timely compliance and regulatory topics. Please note this event will be in person only.

WHO SHOULD ATTEND:

KEYNOTE SPEAKERS

Neller Headshot
General Robert B. Neller, USMC, Retired

37th Commandant of the United States Marine Corps and decorated veteran, General Robert B. Neller is a proven transformational leader and change agent. General Neller successfully led the United States Marine Corps through one of its most dynamic periods in its storied history including integrating women into previously restricted ground combat units, addressing and developing policy for transgender service members, infantry squad changes, implementing social media guidelines and more, all while engaged in multiple threats of combat, the whole time elevating the uncompromising high standards that the Marine Corps is known for across the globe. “A warrior, leader, and statesman,” General Neller has over 44 years of experience leading and managing global organizations worldwide, bringing a forward-thinking approach and unique voice to his brand of leadership. His uncompromising dedication to building and leading teams of virtue and character, his straight-forward, no-nonsense style partnered with his extensive experience in combat and in Washington D.C. will motivate, teach, inspire, and empower audiences. General Neller is unwavering in his commitment to the ethos “Effort Matters, Character Counts.”

General Robert B. Neller, USMC, Retired
37th Commandant of the United States Marine Corps and decorated veteran, General Robert B. Neller is a proven transformational leader and change agent. General Neller successfully led the United States Marine Corps through one of its most dynamic periods in its storied history including integrating women into previously restricted ground combat units, addressing and developing policy for transgender service members, infantry squad changes, implementing social media guidelines and more, all while engaged in multiple threats of combat, the whole time elevating the uncompromising high standards that the Marine Corps is known for across the globe. “A warrior, leader, and statesman,” General Neller has over 44 years of experience leading and managing global organizations worldwide, bringing a forward-thinking approach and unique voice to his brand of leadership. His uncompromising dedication to building and leading teams of virtue and character, his straight-forward, no-nonsense style partnered with his extensive experience in combat and in Washington D.C. will motivate, teach, inspire, and empower audiences. General Neller is unwavering in his commitment to the ethos “Effort Matter, Character Counts.”

Neller was commissioned in the United States Marine Corps in 1975 and has served as an infantry officer at all levels. He commanded the Marine Security Force Company Panama during Operations JUST CAUSE and PROMOTE LIBERTY, 3d Light Armored Infantry Battalion during Operation RESTORE HOPE in Somalia, 6th Marine Regiment, 3d Marine Division, Marine Forces Central Command and Marine Forces Command His Joint assignments include service in the Policy Division of Supreme Headquarters Allied Powers Europe (SHAPE) in Casteau, Belgium, and as the Director of Operations (J3) of the Joint Staff in Washington, D.C. In 2006 he was Deputy Commanding General, I Marine Expeditionary Force (Forward) where the Iraq Awakening took root in the Anbar Province during Operation IRAQI FREEDOM 05-07.

A graduate of the University of Virginia with a B.A in History and Speech Communication, General Neller also holds a M.A. in Human Resource Management from Pepperdine University. During his 44 year career in the Marine Corps, he became a graduate of the Advanced Armor Officer Course, the Marine Corps Command and Staff College, the NATO Defense College and the Armed Forces Staff College. General Neller served as the President of Marine Corps University and is currently a Senior Distinguished Fellow at The University of Texas Clements Center, sits on the advisory board for the University of Virginia’s National Security Policy Center, is a senior mentor with the National Defense University and serves as Chairman of the Board for the Marine Corps Scholarship Foundation.

James E. Bunn, President, Global Capital Markets

James E. Bunn is the president of the Global Capital Markets business for Raymond James. Prior to his current role, Mr. Bunn served as President of Global Equities & Investment Banking and head of Investment Banking. From 2009 to 2013, Mr. Bunn was a Managing Director and Co-Head of Technology Services group for Raymond James. He has more than 17 years of investment banking experience working with software, transaction processing and technology-enabled outsourcing companies. Prior to joining Raymond James, Mr. Bunn was head of the financial technology investment banking practice for Lane, Berry & Co., a leading middle market advisory firm that was acquired by Raymond James in 2009.

James E. Bunn, President, Global Equities and Investment Banking
James E. Bunn is the president of the Global Capital Markets business for Raymond James. Prior to his current role, Mr. Bunn served as President of Global Equities & Investment Banking and head of Investment Banking. From 2009 to 2013, Mr. Bunn was a Managing Director and Co-Head of Technology Services group for Raymond James. He has more than 17 years of investment banking experience working with software, transaction processing and technology-enabled outsourcing companies. Prior to joining Raymond James, Mr. Bunn was head of the financial technology investment banking practice for Lane, Berry & Co., a leading middle market advisory firm that was acquired by Raymond James in 2009. Prior to Lane Berry, Mr. Bunn was with Citigroup Global Markets in the electronic financial services group focusing exclusively on the financial technology, payment and transaction processing industries. Mr. Bunn has completed more than 75 transactions over the course of his career. He received both his undergraduate degree and his MBA from the University of Michigan.

SPEAKERS

2024 user conference speakers

HOTEL

The Thompson Hotel

We are excited to announce we will return to The Thompson Hotel for our 2025 User Conference. Experience the bold vibes at the luxurious boutique hotel, The Thompson, located in the heart of downtown Austin.

Whether you come to lay back, lean in, or get immersed in the flavors and culture of the world’s live music capital, you know something memorable is about to happen at Thompson Austin. A place for locals and visitors to let loose poolside or at our restaurants and bars, where the luxe, contemporary vibe is signature Thompson — bold but not showy, complex yet confidently relaxed. This untamed urban playground celebrates serious revelry from the moment you encounter the lobby’s airy atmosphere of light and shadow, offset by the bold geode-inspired architecture.

We have negotiated a discounted group rate of $319 plus tax per night for all conference attendees. Depending upon availability, this rate will be honored for three days prior to and post-conference. Please wait to book your room until registration officially opens. You will want to use our dedicated link to reserve your accommodations.

COST TO ATTEND

Registration Fee

This fee covers your registration, event materials, and event meals. Lodging and airfare are not included.

Hotel

Secure Funding

Need to justify the expense? We’ve made it easy. Download our Red Oak User Conference Approval Letter from the website, tailor it to your needs, and send it off to your team. It’s designed to clearly outline the benefits of attending the conference and help you secure approval.

TRANSPORTATION

Air

Book your flights to Austin-Bergstrom International Airport (AUS), serviced by most major US airlines.

Transportation Options from the Airport

COVID PROTOCOLS

This will be an in-person event only.

We look forward to seeing everyone at the 2025 Red Oak User Conference. We want to assure you that we are committed to the health and safety of our attendees, their families, and their communities. Red Oak will adhere to all federal, state, and local country guidelines for Travis County, Texas. Currently, masks, proof of vaccination, and/or negative tests are not required. We will continue to monitor and update our requirements if needed.

No matter how well we prepare and how careful we are, an inherent risk of exposure to COVID-19 exists in any public place where people are present. By attending this event, you and any guests voluntarily assume all risks related to exposure to COVID-19 and agree not to hold Red Oak Compliance Solutions, LLC and any of their affiliates, directors, officers, employees, agents, contractors, or volunteers liable for any illness or injury. Red Oak Compliance Solutions, LLC will adhere to current recommendations from the U.S. CDC and the state of Texas for this event.

This event is open to current Red Oak clients only. If you have questions or need assistance registering, please contact the Red Oak team.

REGISTER TODAY

AGENDA:

Start/End Times

Day Start End Conference Session Title A Session Room Objective Statement
Sunday 12:00p 6:00p Arrivals All
Sunday 6:00p 8:30p Welcome Reception All
Monday 7:30a 8:45a Breakfast All
Monday 8:45a 9:45a Welcome + Conference Kick Off General Session
Monday 9:45a 10:45a Leading with Impact: Insights from General Robert Neller on Modern Leadership General Session
Monday 10:45a 11:00a Break All
Monday 11:00a 12:00p Hidden Gems: Exploring Essential Features Breakout - Main By the end of this session, attendees will have a comprehensive understanding of the platform's core and lesser-known features, enabling them to leverage these tools for maximum efficiency and productivity in their workflows.
Monday 11:00a 12:00p Enhancements Unveiled: Navigating the Latest Updates in Registration Management Breakout - 1 By the end of this session, attendees will be well-versed in the latest updates to the Registration and Licensing Management module, gaining insights into new functionalities and improvements designed to streamline processes and enhance user experience.
Monday 11:00a 12:00p Optimizing Supervision: Benefits Social Media Compliance Solutions Breakout - 2 By the end of this session, attendees will understand the diverse use cases of our social media compliance system, learning how to effectively apply it to maintain regulatory standards, mitigate risks, and inform their organization's social media strategy.
Monday 12:00p 1:00p Lunch All
Monday 1:00p 2:00p Beyond Archiving: The Strategic Benefits of Comprehensive Website Monitoring Solutions Breakout - Main By the end of this session, attendees will gain a thorough understanding of the various use cases for our website monitoring compliance system, learning how to effectively implement it to ensure regulatory compliance, mitigate risks, and ensure compliant recordkeeping of their organization's monitoring web presence.
Monday 1:00p 2:00p Best Practices: Optimizing Expiration Dates Breakout - 1 By the end of this session, attendees will have a comprehensive understanding of the system's configurable options that enable automatic assignment of expiration dates to submissions.
Monday 1:00p 2:00p Disclosure Management: Unmasking Tools to Deliver Higher Quality Submissions Breakout - 2 By the end of this session, attendees will have a better understanding of Disclosure Manager and Disclosure Intelligence modules, which streamline the management and evaluation of regulatory disclosures in advertising materials.
Monday 2:00p 2:15p Break All
Monday 2:15p 4:15p Roundtable Workshop: Tackling Real-World Workplace Challenges Collaboratively General Session Attendees will round-out day one with this lively icebreaker session designed to brew connections and spark collaborative conversations. Through engaging roundtable discussions, participants will tackle common industry challenges, share insights, and brainstorm innovative solutions.
Monday 4:15p 4:30p Closing Remarks General Session
Monday 6:30p 8:30p Off-site Dinner All
Tuesday 7:30a 8:45a Breakfast All
Tuesday 8:45a 9:00a Opening Remarks General Session
Tuesday 9:00a 10:00a Navigating the Future: Jim Bunn's Insights on the Evolving Financial Services Landscape General Session
Tuesday 10:00a 10:15a Break All
Tuesday 10:15a 12:00p AI or Not AI? That Is the Workplace Question: A Panel Discussion on Digital Decision-Making General Session By the end of this session, attendees should expect a lively and informative discussion about AI, where they'll gain valuable perspectives on how their peers are evaluating and building plans to incorporate AI in a regulated landscape.
Tuesday 12:00p 1:00p Lunch All
Tuesday 1:00p 2:00p Rule Makers: Hands-On Guide to Crafting System Rules (Red Oak LAB) Breakout - Main Attendees will participate hands-on exercises which will creatively evaluate scenarios and determine when rules can be used to optimize their experience, and explore how to practically design them.
Tuesday 1:00p 2:00p Rule Makers: Hands-On Guide to Crafting System Rules (Internet Supervision LAB) Breakout - 1 Attendees will participate hands-on exercises which will creatively evaluate scenarios and determine when rules can be used to optimize their experience, and explore how to practically design them.
Tuesday 2:00p 3:00p Red Oak in Action: Client Success Panel on Web and Social Media Supervision Breakout - Main By the end of this session, attendees will gain valuable insights into the challenges and success stories in internet monitoring, website supervision, and social media compliance. Panelists will discuss how they've effectively adopted technology to address key firm issues in these areas, sharing lessons learned along the way.
Tuesday 2:00p 3:00p Going Rogue with Red Oak: Unconventional Use Cases Breakout - 1 By the end of this session, attendees will gain valuable perspectives on how their peers have creatively adapted the technology to solve for other operational compliance challenges and the benefits they've received by doing so.
Tuesday 3:00p 3:15p Break All
Tuesday 3:15p 4:15p Mapping the Future: Navigating Our Roadmap General Session
Tuesday 4:15p 5:30p Sticky Note Showdown: Leaders React to Your Bright Ideas General Session
Tuesday 5:30p 5:45p Closing Remarks General Session
Tuesday 6:30p 8:30p Evening Reception All
Wednesday 7:30a 8:45a Breakfast All
Wednesday 8:30a 8:45a Opening Remarks All
Wednesday 8:45a 9:45a Reporting Excellence: Client Success Stories and Key Achievements Breakout - Main
Wednesday 8:45a 9:45a Beyond Archiving: The Strategic Benefits of Comprehensive Website Monitoring Solutions (encore) Breakout - 1 By the end of this session, attendees will gain a thorough understanding of the various use cases for our website monitoring compliance system, learning how to effectively implement it to ensure regulatory compliance, mitigate risks, and ensure compliant recordkeeping of their organization's monitoring web presence.
Wednesday 8:45a 9:45a Eyes in the Sky: Leveraging Surveillance Tools to Uncover Hidden Online Presence Breakout - 2 By the conclusion of this session, attendees will have acquired a nuanced understanding of the operational mechanics behind Red Oak's Internet Supervision solution. They will gain insights into the methodologies employed for detecting and monitoring the web presence of individuals and organizations. Furthermore, attendees will grasp the underlying rationale and strategic imperatives for implementing such a program, comprehending the significance of proactively identifying and mitigating these types of digital risks.
Wednesday 9:45a 11:15a Adapting to Change: Insights from System Overhaul Experiences Breakout - Main
Wednesday 9:45a 11:15a Optimizing Supervision: Benefits Social Media Compliance Solutions (encore) Breakout - 1 By the end of this session, attendees will understand the diverse use cases of our social media compliance system, learning how to effectively apply it to maintain regulatory standards, mitigate risks, and inform their organization's social media strategy.
Wednesday 11:15a 11:30a Break All
Wednesday 11:30a 12:15p Better Together: Building a Community, Engagement, Tools General Session
Wednesday 12:15p 12:30p Closing Remarks General Session
Wednesday 12:30p - Conference Adjourns All

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